Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- send your request to IWCCG.Esplanadeprescriptions@nhs.net
- using the GP online system – SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
Please state your name and address on the email and the names of the items and the dose etc you require.
You can:
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
Most chemists in the Ryde area operate a prescription collection service – ask at reception or your local pharmacy for details.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Queries about your medication
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription please phone after 10am on 01983 618388.
Pharmacy services
Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First, covers a range of conditions, including:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
Pharmacies can provide advice on over-the-counter medicines. Many are open late and on weekends, with no appointment needed. Most also offer private consultation rooms for confidential discussions with staff.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Think Pharmacy First
Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First.
Pharmacy First means you can go straight to the pharmacist for treatment of some minor health issues, without needing a GP prescription first. If you are exempt from prescription charges, the medication will be free. If you pay for your prescription, you will pay the regular cost of the medicine. To use this service, you must be a registered patient at one of the surgeries on the Isle of Wight. Please note most pharmacies have a private consultation room.
